Great job. Technicians were courteous and professional. Satisfied and very pleased.
Great service company, would Highly recommend them to anyone !!
Chris (tech) came out, very knowledgeable. Office dispatcher (sorry can not remember her name) was very professional, courteous….called back (who does that?!?!), kept up updated on Chris’s eta. Fix was quick, easy and reasonable v. priced. Will definitely use them again.
Chuck & JoAnna
Last night I came home to a hot house. Air conditioner not working. Called ZAP after hours and left a message never expecting a call back last night. In less than an hour Tracy called and said he was on his way. He was here within 30 minutes fixing the problem. We have been using ZAP since we moved here 6 years ago and they have never disappointed and go above and beyond. They Rock!
We would like to thank Zap heating and cooling service for their professional, curteous, and quick response to our air conditioning needs. They took time to share the different options available. The unit was repaired in a short time and it is grately appreciated during these hot humid days.
Chuck and Norene Ottman
Had Zap come out to give me a price on a new heat pump,I had to have financing and they helped us with that.Joey handled everything for us it went so smooth, the techs were very polite .Couldn’t be happier with everything, I highly recommend them they are awesome. 🙂
Great job. All techs were professional courteous, and friendly.
I am beyond happy and pleased with ZAP! Joey has been more than helpful in so many ways and more than willing to work with me and my schedule. I am more blessed than I am anything with their services. I will definitely recommend ZAP to anyone!!! Thank you Joey and ZAP!!!! Myself and my kids are happy!!!
Joey, Zack and all employees have been awesome to work with. Great customer service and always available. We have worked with them for over 5 years and I could not ever ask for better service
Parker N Dana Bates
I’ve been a homeowner for 3 years and I’ve never had any major issues until a few days ago. My furnace was old and needed to be replaced. Joey was very honest about the situation. I will always use zap services for my heating and air needs! I highly recommend this company!
This team stands by there word and I was very happy with all the employees. I recommend them for sure. They were here very fast when air went out. Thank u to zap
You guys did a great job at our house!! So glad you guys clean vents it made a huge difference!!
Everyone at Zap has gone above and beyond! They are prompt, professional and courteous! I have been having HVAC problems created by another local company that didn’t stand behind their work and Zap stepped in and has been great. I can’t say enough good things about these people. Lisa and Joey have been fantastic in helping me get the issues resolved. They stand behind their work, value the customer and are truly some of the nicest people I have ever dealt with. I won’t mention the other company by name that ripped me off, but if anyone does want to know who NOT to use, you can message me and I’d be happy to tell you. I will never use anyone but Zap going forward.
Tammy Giles Denmon
ZAP (Joey Martin) was super nice! I feel that this company would be here to help when needed. I can see me using ZAP in my near future. He was that nice, and up front.
I couldn’t be happier. Who would think that calling a heating and air company could be such a nice experience?! We own a cabin in Sautee. A renter called to tell us he thought we may have a heat pump leak. The temperature was not getting to the 74 they had set. Joey went right out to our cabin to asset the situation. Turns out the pump was fine and the the sun streaming from our large high windows was directly hitting the thermostat causing it to read higher than the temp in the room. Honest and reliable. That’s what you’ll get with Zap Heating and Cooling!!
Super fast service. Affordable, friendly, and efficient.
Thank you Joey Martin! You have earned my respect and trust with your knowledge and professionalism. I am new to Cleveland and I appreciate having a company that I can trust and count on for all of my heating and cooling needs. You have left an amazing impression on me, regarding the quality and care that your company provides. You now have a new loyal customer. Thank you again
Best heating and air that you can get, period! Fast and friendly service.
ZAP is one of those companies that are hard to find these days. They are polite, consistent, and they know what they are doing! They have taken great are of our family this summer. I highly recommend ZAP to anyone!!
Excellent service from wonderful people. Would highly recommend!