ZAP (Joey Martin) was super nice! I feel that this company would be here to help when needed. I can see me using ZAP in my near future. He was that nice, and up front.
ZAP is one of those companies that are hard to find these days. They are polite, consistent, and they know what they are doing! They have taken great are of our family this summer. I highly recommend ZAP to anyone!!
Thank you Joey Martin! You have earned my respect and trust with your knowledge and professionalism. I am new to Cleveland and I appreciate having a company that I can trust and count on for all of my heating and cooling needs. You have left an amazing impression on me, regarding the quality and care that your company provides. You now have a new loyal customer. Thank you again.
I couldn't be happier. Who would think that calling a heating and air company could be such a nice experience?! We own a cabin in Sautee. A renter called to tell us he thought we may have a heat pump leak. The temperature was not getting to the 74 they had set. Joey went right out to our cabin to asset the situation. Turns out the pump was fine and the the sun streaming from our large high windows was directly hitting the thermostat causing it to read higher than the temp in the room. Honest and reliable. That's what you'll get with Zap Heating and Cooling!!
I've been a homeowner for 3 years and I've never had any major issues until a few days ago. My furnace was old and needed to be replaced. Joey was very honest about the situation. I will always use zap services for my heating and air needs! I highly recommend this company!
Everyone at Zap has gone above and beyond! They are prompt, professional and courteous! I have been having HVAC problems created by another local company that didn't stand behind their work and Zap stepped in and has been great. I can't say enough good things about these people. Lisa and Joey have been fantastic in helping me get the issues resolved. They stand behind their work, value the customer and are truly some of the nicest people I have ever dealt with. I won't mention the other company by name that ripped me off, but if anyone does want to know who NOT to use, you can message me and I'd be happy to tell you. I will never use anyone but Zap going forward.